Terms and Conditions
Welcome to Chamber Edge, a powerful and intuitive membership management platform tailored for chambers of commerce. By accessing or using our platform, you agree to comply with these Terms and Conditions ("Terms"). Please read them carefully.
1. Introduction - These Terms govern your use of Chamber Edge ("Platform"), provided by [Your Company Name] ("we," "us," or "our"). By registering for or using the Platform, you agree to these Terms, our Privacy Policy, and any other policies referenced herein.
If you are entering into this agreement on behalf of an organization (e.g., a chamber of commerce), you confirm that you have the authority to bind that organization to these Terms.
2. Definitions
- Platform: The Chamber Edge software and services, including all features, tools, and updates.
- User: An individual authorized to use the Platform under a chamber’s account.
- Customer: A chamber of commerce subscribing to Chamber Edge.
- Subscription: The paid plan selected by the Customer for accessing the Platform.
- Customer Data: Any data (e.g., member information, financial data) uploaded or submitted to the Platform.
3. Account Registration -To use Chamber Edge, you must create an account. You agree to:
- Provide accurate and complete information during registration.
- Maintain the confidentiality of login credentials.
- Notify us immediately of any unauthorized access to your account.
4. Subscription and Payment
4.1 Subscription Plans - Chamber Edge offers tiered subscription plans based on the size of the chamber (e.g., number of members). Details of the pricing structure are available at the time of quote.
4.2 Payment Terms
- Subscriptions are billed monthly or annually in advance, depending on the plan selected.
- Payments must be made via credit/debit card or other methods agreed upon.
- Late payments may result in suspension of service until the account is settled.
5. User Obligations - By using the Platform, you agree to:
- Use the Platform only for lawful purposes.
- Not engage in any activities that could harm or impair the Platform’s functionality.
- Ensure that Customer Data provided does not violate any third-party rights or applicable laws.
- Not attempt to reverse-engineer, duplicate, or resell any part of the Platform.
6. Platform Use & Restrictions
- You are granted a limited, non-exclusive, non-transferable license to use the Platform for internal business purposes.
- You may not sublicense, distribute, or commercially exploit the Platform without prior written consent.
- We reserve the right to monitor usage and suspend accounts violating these Terms.
7. Customer Data and Privacy
- You retain ownership of all Customer Data uploaded to the Platform.
- By using the Platform, you grant us a limited license to use, store, and process Customer Data to deliver and improve our services.
- We implement industry-standard security practices to protect Customer Data.
- For details, please refer to our Privacy Policy.
8. Intellectual Property
- The Platform, including its features, design, and underlying technology, is owned by us or our licensors and is protected by intellectual property laws.
- You may not modify, copy, or create derivative works based on the Platform without our consent.
- Any feedback or suggestions you provide may be used by us to improve the Platform without compensation.
9. Third-Party Services - The Platform may integrate with third-party tools or services. We are not responsible for:
- The availability, performance, or functionality of third-party services.
- Any data shared with such third-party services. You are subject to their terms and conditions.
10. Support and Maintenance - We provide support services, including:
- Access to documentation and online resources.
- Technical support during standard business hours (as specified in your subscription plan).
- Regular updates to improve performance and security.
11. Termination
11.1 Termination by You - You may cancel your subscription at any time. Cancellation will be effective at the end of the current billing cycle.
11.2 Termination by Us - We may suspend or terminate your access to the Platform if:
- You breach these Terms and fail to remedy the breach within 15 days.
- Payments remain overdue for more than 30 days.
- Your use of the Platform violates applicable laws
11.3 Refund Policy - Subscribers may cancel their subscription through the chamber settings on the dashboard. A cancellation request will be sent to the administrator.
- Monthly Subscriptions: Refunds are available only if the subscription has not been used at all during the month. No refunds will be issued for partial usage.
- Annual Subscriptions: Refunds are available for any unused full months remaining in the subscription. No refunds will be issued for partially used months
11.4 Data Access Post-Termination - Upon termination, you will have 30 days to export your Customer Data. After this period, we may delete your data.
12. Limitation of Liability - To the maximum extent permitted by law:
- We are not liable for any indirect, incidental, or consequential damages.
- Our total liability under these Terms is limited to the amount you have paid us in the 12 months preceding the event giving rise to the claim.
13. Dispute Resolution - These Terms are governed by the laws of the State of Ohio. Any disputes arising under these Terms shall be resolved in the courts located in Ohio.
14. Changes to Terms - We may update these Terms from time to time. We will notify you of significant changes via email or through the Platform. Continued use of the Platform constitutes acceptance of the updated Terms.
15. Miscellaneous
- Force Majeure: We are not liable for delays caused by events beyond our control.
- Assignment: You may not assign your rights under these Terms without our written consent.
- Entire Agreement: These Terms, along with our Privacy Policy, constitute the entire agreement between you and us.
For questions regarding these Terms, please contact us at [email protected].
Thank you for choosing Chamber Edge!
